# Academy Support

**URL:** https://forum.kx.com/c/academy-support/9.md

[Latest](https://forum.kx.com/latest.md) · [Categories](https://forum.kx.com/categories.md) · [Tags](https://forum.kx.com/tags.md)

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## [About the Academy Support category](https://forum.kx.com/t/about-the-academy-support-category/5410)

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**Author:** [@system](https://forum.kx.com/u/system)\
**Replies:** 0

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## [q Developer Level 1 Quiz completed but no date of completion on the certificate](https://forum.kx.com/t/q-developer-level-1-quiz-completed-but-no-date-of-completion-on-the-certificate/15547)

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**Author:** [@bhawna.bhauryal65](https://forum.kx.com/u/bhawna.bhauryal65)\
**Replies:** 4\
**Last updated:** [September 2, 2026, 4:10pm UTC](https://forum.kx.com/t/q-developer-level-1-quiz-completed-but-no-date-of-completion-on-the-certificate/15547 "2026-09-02T16:10:02Z")

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Hi, I completed my q Developer Level 1 Quiz, but the certificate does not show my date of completion. Can this be fixed? Also how can I share this on Linkedin? Thanks

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## [Completed the kdb developer level 3 capstone project, but not get the code by email](https://forum.kx.com/t/completed-the-kdb-developer-level-3-capstone-project-but-not-get-the-code-by-email/15537)

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**Author:** [@yinzhihong12](https://forum.kx.com/u/yinzhihong12)\
**Replies:** 1\
**Last updated:** [July 23, 2026, 8:47am UTC](https://forum.kx.com/t/completed-the-kdb-developer-level-3-capstone-project-but-not-get-the-code-by-email/15537 "2026-07-23T08:47:26Z")

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I have completed the kdb developer level 3 capstone project, but not get the code by email. and I have send the contact email to communitymanager@kx.com as well. pls help.

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## [My funds\_capstone workspace was deleted/corrupted in my Level 2 Sandbox, please reset my server environment.](https://forum.kx.com/t/my-funds-capstone-workspace-was-deleted-corrupted-in-my-level-2-sandbox-please-reset-my-server-environment/15517)

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**Author:** [@kakamna41](https://forum.kx.com/u/kakamna41)\
**Replies:** 1\
**Last updated:** [June 10, 2026, 12:09pm UTC](https://forum.kx.com/t/my-funds-capstone-workspace-was-deleted-corrupted-in-my-level-2-sandbox-please-reset-my-server-environment/15517 "2026-06-10T12:09:54Z")

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My funds\_capstone workspace was deleted/corrupted in my Level 2 Sandbox, please reset my server environment.

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## [reset level 2 project](https://forum.kx.com/t/reset-level-2-project/15518)

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**Author:** [@kakamna41](https://forum.kx.com/u/kakamna41)\
**Replies:** 0\
**Last updated:** [June 10, 2026, 12:07pm UTC](https://forum.kx.com/t/reset-level-2-project/15518 "2026-06-10T12:07:22Z")

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please reset my Level 2 Capstone needs a workspace rese

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## [Kdb Developer Level 2 Capstone Project 1.1 loading db problem](https://forum.kx.com/t/kdb-developer-level-2-capstone-project-1-1-loading-db-problem/15515)

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**Author:** [@rafalpawezowski](https://forum.kx.com/u/rafalpawezowski)\
**Replies:** 1\
**Last updated:** [June 9, 2026, 8:05am UTC](https://forum.kx.com/t/kdb-developer-level-2-capstone-project-1-1-loading-db-problem/15515 "2026-06-09T08:05:43Z")

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Hi. I am unable to load the db, getting the error "“,getenv\[\`HOME\],”/fundamentals\_capstone\_dbs/. OS reports: No such file or directory" while using system"l “,getenv\[\`HOME\],”/fundamentals\_capstone\_dbs/" I have tried to …

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## [Capstone Project for kdb Developer Level 3 Test fail](https://forum.kx.com/t/capstone-project-for-kdb-developer-level-3-test-fail/15505)

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**Author:** [@sharadvish4](https://forum.kx.com/u/sharadvish4)\
**Replies:** 1\
**Last updated:** [May 19, 2026, 10:03am UTC](https://forum.kx.com/t/capstone-project-for-kdb-developer-level-3-test-fail/15505 "2026-05-19T10:03:32Z")

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as you can see here, the test for exercise 1.3 is failing, which says "check if all values are correct". how can i know which value is not correct? Section 1.3 is just about writing a function and i wrote that, the te…

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## [kdb+/q Developer Level 2 Capstone:  Exercise 2.1 date casting error](https://forum.kx.com/t/kdb-q-developer-level-2-capstone-exercise-2-1-date-casting-error/15503)

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**Author:** [@devdatta.kasture](https://forum.kx.com/u/devdatta.kasture)\
**Replies:** 1\
**Last updated:** [May 19, 2026, 9:32am UTC](https://forum.kx.com/t/kdb-q-developer-level-2-capstone-exercise-2-1-date-casting-error/15503 "2026-05-19T09:32:58Z")

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Hello all, I am encountering an error on the level 2 fundamentals capstone with exercise 2.1 regarding the data casting of the expiry column to a date. In the console, I see that the change has persisted and am returnin…

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## [Jupyter Server does not open up for L2 Capstone](https://forum.kx.com/t/jupyter-server-does-not-open-up-for-l2-capstone/15500)

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**Author:** [@shimjaej](https://forum.kx.com/u/shimjaej)\
**Replies:** 1\
**Last updated:** [May 19, 2026, 9:22am UTC](https://forum.kx.com/t/jupyter-server-does-not-open-up-for-l2-capstone/15500 "2026-05-19T09:22:49Z")

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When trying to open the sandbox, the server loading got stuck at the step and never proceeds. Similar issue for L2 IPC sandbox. The other sandboxes opens fine, so I think its the issue of kdb developer server side. Th…

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## [L2 Capstone and IPC KX Developer setting access is blocked](https://forum.kx.com/t/l2-capstone-and-ipc-kx-developer-setting-access-is-blocked/15499)

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**Author:** [@shimjaej](https://forum.kx.com/u/shimjaej)\
**Replies:** 1\
**Last updated:** [May 19, 2026, 9:22am UTC](https://forum.kx.com/t/l2-capstone-and-ipc-kx-developer-setting-access-is-blocked/15499 "2026-05-19T09:22:00Z")

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I was trying different methods to open up the kx developer environment through clicking the access KX sandbox button in the course as well as directly trying to launch the KX developer in jupyter as well, but the develop…

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## [Helm repo authenticated but no charts visible (Insights Enterprise)](https://forum.kx.com/t/helm-repo-authenticated-but-no-charts-visible-insights-enterprise/15480)

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**Author:** [@donaldaloia0](https://forum.kx.com/u/donaldaloia0)\
**Replies:** 1\
**Last updated:** [May 13, 2026, 10:12am UTC](https://forum.kx.com/t/helm-repo-authenticated-but-no-charts-visible-insights-enterprise/15480 "2026-05-13T10:12:24Z")

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I can authenticate to https://portal.dl.kx.com/assets/helm and access Docker assets, but: helm search repo returns no charts Helm Assets page is empty kxi install fails (kxi-operator not found) Is this an entitlement …

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## [Unable to connect to datasource in KX Dashboard Demo](https://forum.kx.com/t/unable-to-connect-to-datasource-in-kx-dashboard-demo/15484)

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**Author:** [@werner.zeller](https://forum.kx.com/u/werner.zeller)\
**Replies:** 1\
**Last updated:** [May 13, 2026, 10:09am UTC](https://forum.kx.com/t/unable-to-connect-to-datasource-in-kx-dashboard-demo/15484 "2026-05-13T10:09:42Z")

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I've tried to follow the KX Academy Dashboad course step by step. However, I failed rather early when trying to connect the first data source to a component. It seems that there is no kdb+ instance running locally on the…

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## [Error while creating workspace for course-introductory-workshop](https://forum.kx.com/t/error-while-creating-workspace-for-course-introductory-workshop/15472)

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**Author:** [@kashish.dua](https://forum.kx.com/u/kashish.dua)\
**Replies:** 2\
**Last updated:** [April 29, 2026, 3:46pm UTC](https://forum.kx.com/t/error-while-creating-workspace-for-course-introductory-workshop/15472 "2026-04-29T15:46:21Z")

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Getting error on every fresh instance, I have already tried deleting and recreating Missing table: trips --------------------------------------------------------------------------- QError …

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## [Sandbox invalid setup](https://forum.kx.com/t/sandbox-invalid-setup/15465)

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**Author:** [@dmitry.kuzminov](https://forum.kx.com/u/dmitry.kuzminov)\
**Replies:** 1\
**Last updated:** [April 29, 2026, 9:39am UTC](https://forum.kx.com/t/sandbox-invalid-setup/15465 "2026-04-29T09:39:16Z")

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I'm running a fresh sandbox using the link from the "Introduction to q" page. The Jupyter notebook fails on the first setp: Cell In\[15\], line 1 system "cd ",.trn.nbdir:$\["/"=first v;"";getenv\[\`HOME\],"/"\],v:first system…

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## [Issue with loading data ](https://forum.kx.com/t/issue-with-loading-data/15467)

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**Author:** [@cedric](https://forum.kx.com/u/cedric)\
**Replies:** 1\
**Last updated:** [April 29, 2026, 9:37am UTC](https://forum.kx.com/t/issue-with-loading-data/15467 "2026-04-29T09:37:47Z")

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Hi, I am doing the q developer 1 course. Notebooks were fine last time, but now I cannot load data anymore. It keeps returning the following. The par file looks OK so no idea why it's failing. Thanks, Cedric QError …

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## [Issue Running Data in Workshop Session 1](https://forum.kx.com/t/issue-running-data-in-workshop-session-1/15470)

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**Author:** [@ahmed.samour](https://forum.kx.com/u/ahmed.samour)\
**Replies:** 1\
**Last updated:** [April 29, 2026, 9:36am UTC](https://forum.kx.com/t/issue-running-data-in-workshop-session-1/15470 "2026-04-29T09:36:53Z")

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Hi there, I am undertaking KX Academy's Developer 1 course however am unable to load all four tables as instructed in the video. When I run the first line of code, I attain a 'QError: empty'. Further, taking a look …

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## [500 : Internal Server Error when trying to open Capstone](https://forum.kx.com/t/500-internal-server-error-when-trying-to-open-capstone/15464)

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**Author:** [@cameronwmontgomery](https://forum.kx.com/u/cameronwmontgomery)\
**Replies:** 4\
**Last updated:** [April 29, 2026, 9:24am UTC](https://forum.kx.com/t/500-internal-server-error-when-trying-to-open-capstone/15464 "2026-04-29T09:24:15Z")

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Getting the above issue, have looked at the some of the forum posts and couldn't find a way to resolve it. Can I get this issue looked at, thanks.

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## [ Level 3 Capstone Project needs reset](https://forum.kx.com/t/level-3-capstone-project-needs-reset/15462)

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**Author:** [@peter.morris.phd](https://forum.kx.com/u/peter.morris.phd)\
**Replies:** 1\
**Last updated:** [April 28, 2026, 4:07pm UTC](https://forum.kx.com/t/level-3-capstone-project-needs-reset/15462 "2026-04-28T16:07:34Z")

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Hey all! I'm trying to complete the Level 3 capstone, and I'm running into trouble with Exercise 1.3, the .f1.createLapTable function. It works exactly as I want it to, it passes the .f1.createLapTable.quke test - but f…

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## [500 : Internal Server Error, Capstone 2 needs reset](https://forum.kx.com/t/500-internal-server-error-capstone-2-needs-reset/15468)

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**Author:** [@cameronwmontgomery](https://forum.kx.com/u/cameronwmontgomery)\
**Replies:** 1\
**Last updated:** [April 27, 2026, 2:50pm UTC](https://forum.kx.com/t/500-internal-server-error-capstone-2-needs-reset/15468 "2026-04-27T14:50:57Z")

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Hi have read through some issues similar to mine on the forum and I see people seem to get this resolved by having an admin look and do some resets. Was hoping to get some help resolving this issue so I can finish my lev…

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## [Unable to access KX Developer through https://edu.kx.com/user/\<\<\<\>\>\>/developer/](https://forum.kx.com/t/unable-to-access-kx-developer-through-https-edu-kx-com-user-developer/15463)

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**Author:** [@arvind.iyer.2001](https://forum.kx.com/u/arvind.iyer.2001)\
**Replies:** 1\
**Last updated:** [April 27, 2026, 2:44pm UTC](https://forum.kx.com/t/unable-to-access-kx-developer-through-https-edu-kx-com-user-developer/15463 "2026-04-27T14:44:03Z")

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I am unable to access the KX Developer to complete my capstone project. I tried removing all the cookies and reopening the KX Developer Sandbox directly from the academy.kx.com page as well as from the Jupyter Lab la…

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## [unable to open developer 3 capstone project, getting error "Error performing operation" when opening](https://forum.kx.com/t/unable-to-open-developer-3-capstone-project-getting-error-error-performing-operation-when-opening/15442)

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**Author:** [@kazizahidali](https://forum.kx.com/u/kazizahidali)\
**Replies:** 3\
**Last updated:** [March 19, 2026, 12:32pm UTC](https://forum.kx.com/t/unable-to-open-developer-3-capstone-project-getting-error-error-performing-operation-when-opening/15442 "2026-03-19T12:32:27Z")

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unable to open developer 3 capstone project, getting error "Error performing operation" when opening

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## [Capstone 2.1 Needs Reset](https://forum.kx.com/t/capstone-2-1-needs-reset/15440)

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**Author:** [@matthew.vincent](https://forum.kx.com/u/matthew.vincent)\
**Replies:** 2\
**Last updated:** [March 18, 2026, 10:14am UTC](https://forum.kx.com/t/capstone-2-1-needs-reset/15440 "2026-03-18T10:14:02Z")

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Hi my level 2 capstone project will not load. I think it needs reset

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## [Fundamentals Capstone 2.1](https://forum.kx.com/t/fundamentals-capstone-2-1/13217)

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**Author:** [@msshaikh11](https://forum.kx.com/u/msshaikh11)\
**Replies:** 12\
**Last updated:** [March 13, 2026, 2:16pm UTC](https://forum.kx.com/t/fundamentals-capstone-2-1/13217 "2026-03-13T14:16:22Z")

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https://learninghub.kx.com/forums/topic/fundamentals-capstone-2-1 Hi, I need help with ex2.1 for the fundamental capstone project 2.1 In the optRef table, the expiry column is in a string format. Convert this into th…

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## [Level 2 Capstone](https://forum.kx.com/t/level-2-capstone/15430)

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**Author:** [@amb.nguyen01](https://forum.kx.com/u/amb.nguyen01)\
**Replies:** 2\
**Last updated:** [March 12, 2026, 11:32am UTC](https://forum.kx.com/t/level-2-capstone/15430 "2026-03-12T11:32:46Z")

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Having trouble getting the funds\_capstone workspace loaded even after unloading funds\_ipc from the previous topic How can I get access to it and also funds\_ipc again after unloading it? I seem to have cleared everything…

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## [Exercise 2.3 Fail](https://forum.kx.com/t/exercise-2-3-fail/15434)

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**Author:** [@amb.nguyen01](https://forum.kx.com/u/amb.nguyen01)\
**Replies:** 1\
**Last updated:** [March 9, 2026, 4:09pm UTC](https://forum.kx.com/t/exercise-2-3-fail/15434 "2026-03-09T16:09:13Z")

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I am confused why 2.3 is marked as a Fail when this is my meta summary for the messages table. meta messages c t f a trade\_id C exch\_message C broker\_id j Code for Exercise 2.3 messages: update broker\_i…

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## [Kdb level 2 sandbox](https://forum.kx.com/t/kdb-level-2-sandbox/15429)

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**Author:** [@marcuraresm](https://forum.kx.com/u/marcuraresm)\
**Replies:** 2\
**Last updated:** [March 2, 2026, 12:24pm UTC](https://forum.kx.com/t/kdb-level-2-sandbox/15429 "2026-03-02T12:24:29Z")

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Hello, i have an issue with kdb developer level 2, the sandbox for the entire course is not available, i can acces the sandbox for capstone project bur not for the course.

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## [Workspace Reset Request – kdb+ Level 2 Capstone](https://forum.kx.com/t/workspace-reset-request-kdb-level-2-capstone/15415)

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**Author:** [@anandc.ab88](https://forum.kx.com/u/anandc.ab88)\
**Replies:** 1\
**Last updated:** [February 23, 2026, 3:09pm UTC](https://forum.kx.com/t/workspace-reset-request-kdb-level-2-capstone/15415 "2026-02-23T15:09:43Z")

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Dear Team, I accidentally overwrote a table in my kdb+ Level 2 capstone workspace and then deleted the workspace while trying to reset it, which removed all files and data. Could you please reset or restore the workspa…

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## [Asking for help regarding Capstone Project Level 2 q Developers](https://forum.kx.com/t/asking-for-help-regarding-capstone-project-level-2-q-developers/15414)

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**Author:** [@ademar3548](https://forum.kx.com/u/ademar3548)\
**Replies:** 1\
**Last updated:** [February 23, 2026, 3:03pm UTC](https://forum.kx.com/t/asking-for-help-regarding-capstone-project-level-2-q-developers/15414 "2026-02-23T15:03:43Z")

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Hello all! I was trying to finish the Capstone Project for Level 2 - q Developers, but I encountered an issue. There are a few exercises where I get a Fail when running the code, however I do not receive any error messa…

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## [Capstone Project 4.1 test failed](https://forum.kx.com/t/capstone-project-4-1-test-failed/15413)

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**Author:** [@dana.catalinaa1903](https://forum.kx.com/u/dana.catalinaa1903)\
**Replies:** 1\
**Last updated:** [February 23, 2026, 2:57pm UTC](https://forum.kx.com/t/capstone-project-4-1-test-failed/15413 "2026-02-23T14:57:15Z")

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I pass all the tests for the capstone project, except for exercise4.1 Fail "edge15 Table Format Is Correct" "". I tried it both keyed and unkeyed, tried to rename minuteBin to minute and they all failed. What…

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## [kdb Developer Level 2 Capstone Project Exercise 3 & 4 Errors](https://forum.kx.com/t/kdb-developer-level-2-capstone-project-exercise-3-4-errors/15412)

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**Author:** [@simply.bibhu](https://forum.kx.com/u/simply.bibhu)\
**Replies:** 1\
**Last updated:** [February 23, 2026, 2:50pm UTC](https://forum.kx.com/t/kdb-developer-level-2-capstone-project-exercise-3-4-errors/15412 "2026-02-23T14:50:13Z")

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Hi Folks Need little guidance here while trying to complete the project I am getting below format error for tradeContext and edge15 tables which I had created but I am not sure what’s wrong in them I also tried to hav…

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