# Information needed for Kdb Insights Personal Edition License

**URL:** <https://forum.kx.com/t/information-needed-for-kdb-insights-personal-edition-license/13341>\
**Category:** Community Support\
**Tags:** imported, kdb-and-q\
**Created:** [July 24, 2023, 12:00am UTC](https://forum.kx.com/t/information-needed-for-kdb-insights-personal-edition-license/13341 "2023-07-24T00:00:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![cperezln](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@cperezln](https://forum.kx.com/u/cperezln)\
**Post date:** [July 24, 2023, 12:00am UTC](https://forum.kx.com/t/information-needed-for-kdb-insights-personal-edition-license/13341/1 "2023-07-24T00:00:00Z")

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[https://learninghub.kx.com/forums/topic/information-needed-for-kdb-insights-personal-edition-license](https://learninghub.kx.com/forums/topic/information-needed-for-kdb-insights-personal-edition-license)

Good evening,

I am trying to work with Kdb insights in a Jupyter Notebook right now and I am finding some troubles to get it solved. I had a regular Q license what I used to used Q kernel and it worked perfectly fine, but when I started using the Insights License the kernel is not able to make the connection, and so I cannot work with it.

The weirdest part of it is that when I use q from command line it works perfectly, but it cannot make the connection with the kernel.

I am using Windows Subsystem Linux, in case you needed this information.

How can I solve this?

Kind Regards,

Cristian P鲥z

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**Author:** ![cperezln](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@cperezln](https://forum.kx.com/u/cperezln)\
**Post date:** [July 26, 2023, 12:00am UTC](https://forum.kx.com/t/information-needed-for-kdb-insights-personal-edition-license/13341/2 "2023-07-26T00:00:00Z")

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I have solved the problem so far. To use the Q kernel with the Insights license, you need to use Python 3.7. I was using Python 3.8.

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**Author:** ![dcrossey2](https://avatars.discourse-cdn.com/v4/letter/d/c77e96/32.png) [@dcrossey2](https://forum.kx.com/u/dcrossey2)\
**Post date:** [July 24, 2023, 12:00am UTC](https://forum.kx.com/t/information-needed-for-kdb-insights-personal-edition-license/13341/3 "2023-07-24T00:00:00Z")

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Hi Cristian,

A bunch of questions that might help us guide you;

- What version of JuypterQ do you have?
- What format is your licence? i.e. k[x,4,c].lic?
- What flags have you got in your Insights lic? (Can you share your banner information here?)
- What are your QLIC and QHOME env var pointing to?

```
q).z.l "" "2024.01.13" "2024.01.13" ,"1" "insights.lib.embedq insights.lib.pykx insights.lib.sql insights.lib.qlog ins.. ,"0" ,"0" "dcrossey..." ,"0" 
q)" " vs .z.l 4 "insights.lib.embedq" "insights.lib.pykx" "insights.lib.sql" "insights.lib.qlog" "insights.lib.kurl" "insights.lib.objstore" "insights.lib.bigquery" "insights.lib.restserver"
```
Have you installed your licence as per: [Install kdb Insights Core - kdb products (kx.com)](https://code.kx.com/insights/1.6/core/install.html#license-installation") ?

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<div class="post-metadata">

**Author:** ![cperezln](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@cperezln](https://forum.kx.com/u/cperezln)\
**Post date:** [July 24, 2023, 12:00am UTC](https://forum.kx.com/t/information-needed-for-kdb-insights-personal-edition-license/13341/4 "2023-07-24T00:00:00Z")

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Hi David,

I have jupyterq 1.1.13 version right now.

My license is kc.lic.

The flags I have in my license are:

- "insights.lib.embedq"
- "insights.lib.pykx"
- "insights.lib.sql"
- "insights.app.rt"
- "insights.lib.qlog"
- "insights.lib.kurl"
- "insights.lib.objstore"
- "insights.lib.bigquery"
- "insights.lib.restserver"

QLIC is actually pointing to /home/tian/anaconda3/envs/jupyterqenv/qlic and QHOME to /home/tian/anaconda3/envs/jupyterqenv/q.

&nbsp;

If you need any further information let me know.

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