# Unable to access KX Developer through https://edu.kx.com/user/\<\<\<\>\>\>/developer/

**URL:** <https://forum.kx.com/t/unable-to-access-kx-developer-through-https-edu-kx-com-user-developer/15463>\
**Category:** Academy Support\
**Tags:** kx-academy\
**Created:** [April 27, 2026, 2:34pm UTC](https://forum.kx.com/t/unable-to-access-kx-developer-through-https-edu-kx-com-user-developer/15463 "2026-04-27T14:34:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![arvind.iyer.2001](https://avatars.discourse-cdn.com/v4/letter/a/50afbb/32.png) [@arvind.iyer.2001](https://forum.kx.com/u/arvind.iyer.2001)\
**Post date:** [April 27, 2026, 2:34pm UTC](https://forum.kx.com/t/unable-to-access-kx-developer-through-https-edu-kx-com-user-developer/15463/1 "2026-04-27T14:34:21Z")

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I am unable to access the KX Developer to complete my capstone project.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/kx/original/1X/36d9f6645df239a6c3b7fa6ac26de725338edcf9.png)  
I tried removing all the cookies and reopening the KX Developer Sandbox directly from the [academy.kx.com](http://academy.kx.com) page as well as from the Jupyter Lab launcher page. I keep getting an Internal Server Error.

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**Author:** ![lkerr2](https://sea2.discourse-cdn.com/flex002/user_avatar/forum.kx.com/lkerr2/32/57_2.png) [@lkerr2](https://forum.kx.com/u/lkerr2)\
**Post date:** [April 27, 2026, 2:44pm UTC](https://forum.kx.com/t/unable-to-access-kx-developer-through-https-edu-kx-com-user-developer/15463/2 "2026-04-27T14:44:03Z")

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Hi @arvind.iyer.2001

Thanks for flagging - we are aware of the Internal Server Error and are working on a solution.

Keep an eye on the forum and the slack channel and we will update once we have it resolved.

Thanks,

Laura