Privacy Policy

Introduction

FD Technologies PLC and/or its affiliate(s) (“we”) respect your privacy and are committed to protecting your personal data. This privacy notice (“Notice”) informs you how we look after your personal data, outlines your privacy rights, and explains how the law protects you. We recommend reading this Notice in full to clearly understand the data we collect or receive and how we use it.

Purpose of this Privacy Notice

This Notice provides information on how we collect or receive and process your personal data:

  • In connection with a business relationship
  • For marketing/sales purposes
  • Through your use of our websites, including when you sign up to newsletters, webinars, and events, or purchase/trial a product or service
  • Through your correspondence with us via events, email, or phone
  • Through participation in community channels/forums

This website is not intended for children, and we do not knowingly collect data relating to children.

This Notice supplements other privacy policies and is not intended to override them.

About Us

We are a global technology provider with over 20 years of experience across industries such as finance, technology, automotive, utilities, manufacturing, and energy. Our KX technology, including the kdb+ time-series database, leads in high-performance, in-memory computing, streaming analytics, and operational intelligence. We are headquartered in Newry and operate across Europe, North America, and Asia Pacific with 600+ employees worldwide.

The Data We Collect About You

Personal data means any information that can identify an individual. It does not include anonymous data.

We may collect the following personal data:

  • Business Contact Information – Name, job title, address, phone number, email
  • Usage Data – Website, product, and service usage
  • Marketing Data – Marketing preferences and communication preferences
  • Communications Data – Information shared in chats or community forums
  • Video/Image Data – Footage from business calls

We may also collect Aggregated Data (e.g., statistics) which does not directly identify you. If combined with personal data, we treat it as personal data.

We do not collect Special Categories of Personal Data (e.g., race, health, political opinions) or data about criminal convictions.

How Is Your Personal Data Collected?

  • Direct Interactions – Filling forms, emails, calls, event registration
  • Automated Technologies – Cookies and browsing data
  • Third Parties – Data from service providers or public sources

How We Use Your Personal Data

We use your data when:

  • Required to fulfill a contract
  • It serves our legitimate interests and does not override your rights
  • Required by law
  • You’ve given consent

Legal Basis for Processing

Our legal bases include:

  • Performance of a contract
  • Legitimate interests
  • Consent

We rely on consent for using video/image data or marketing where legally required. You may withdraw consent at any time.

Purposes for Using Personal Data

We may use personal data to:

  • Send marketing communications
  • Provide webinars, products, or services
  • Maintain business relationships
  • Organize or communicate about events
  • Operate community forums
  • Suggest relevant products/services
  • Provide support services

Marketing

You may receive marketing from us if:

  • You requested information or purchased from us
  • You haven’t opted out

We may tailor marketing to your interests.

Third-Party Marketing

We’ll get your express opt-in consent before sharing data with third parties.

Opting Out

Send requests to: kxmarketingops@kx.com

Cookies

See our cookie policy for details. You can block cookies in your browser settings.

Disabling cookies may affect website functionality.

Change of Purpose

We will only use your personal data for original purposes unless we determine it’s compatible with a new purpose.

Disclosures of Your Personal Data

We may share your data with:

  • Service Providers – e.g., hosting, marketing, support, analytics
  • Corporate Transactions – e.g., mergers or asset sales
  • Legal Protection – To defend rights or comply with law
  • Affiliates – Companies under FD Technologies plc

We require third parties to handle data lawfully and securely.

International Transfers

Personal data may be transferred outside the EEA/UK. We ensure protection through:

  • Adequacy decisions
  • Standard Contractual Clauses
  • UK International Data Agreements

Contact us for details on safeguards.

Data Security

We implement:

  • Access controls
  • Confidentiality agreements
  • Data breach response procedures

Data Retention

We keep your data only as long as needed for:

  • The purpose it was collected
  • Legal, tax, and regulatory obligations
  • Managing complaints or litigation risks

Your Legal Rights

You may:

  • Request access, updates, or deletion
  • Withdraw consent
  • Opt-out of marketing

EEA residents may also:

  • Object to or restrict processing
  • Request data portability
  • Complain to a supervisory authority

Email requests to: dataprivacyteam@fdtechnologies.com

Updates to This Notice

Last updated: 17 April 2025

We review this policy regularly and post updates on our website.

Third-Party Links

We are not responsible for privacy policies on external sites linked from our website.

Contact Us

By Mail
FAO: Data Privacy Team
Brian Conlon House, 3 Canal Quay
Newry, Co Down, N. Ireland, BT35 6BP

By Email
dataprivacyteam@fdtechnologies.com

You may contact your local authority (e.g., ICO) if unsatisfied with our response.