Error Loading and Continue KX Academy

Academy Support
1

https://learninghub.kx.com/forums/topic/error-loading-and-continue-kx-academy

I cant continue my KX academy it showing this error

I try all the trouble shoots but still not working how to fix that


2

Hi @biman

I am sorry to hear you are experiencing issues with our academy.

Can you try accessing the academy in incognito mode ?

If you are trying to access the KX Sandbox through the academy, you can do this by going directly to "edu.kx.com".

If this issue still persists, please let me know and we will investigate it further.

Thanks,

Megan

3

Also they are not loading for me today either

4

Hi both,

We're investigating this issue, thanks for flagging!

Will report back shortly.

Laura

5

@biman @Kimmy


This should be back up and running for you now, thanks again for alerting us and for your patience while we got it resolved.

Any other issues please don't hesitate to reach out,

Laura

6

Still facing the same issue

7

Jupiter notebook is working but cant see my progress data and also videos

8

Hi there, I currently have the same issue. Course 1 is not loading when clicking "continue".


Incognito doesn't fix the issue, other courses work/redirection works.

Directly accessing edu.kx.com/ works, my sandbox seems to open and queries can be executed.

So the Academy portal redirection is the only thing (for me) not working properly.

9

Im still facing the issue i realy want to fix this

10

Wan to compleate my first course in kdb+q. please some one help me


11

Hi all- Laura and Megan are both out of the office today. We should have a response for you by tomorrow. Apologies for the inconvenience and appreciate your patience.

12

@biman @justTil

Thanks both for flagging the issue and for your patience.

This issue should be resolved now.

Any other problems please do reach out.

Thanks,

Laura