grant View of ACTION TRACKER to dashboard user

Community Support
1

Hello Everyone, 

I granted some entities in READ access level to a user , but the user could not view data grid of Action Tracker.  There is nothing but a icon of  “loading” on AT’s page, and on the upper-right corner , AT’s status is “DOWN”(in red). 

Please let me know what else shall be granted so that the user could see data grid on AT page, thank you!

Here are the entities :

DashboardAPI / DashboardAdminAPI / UxDashboards  – of type “AdminAPI”

DS_ACTION_TRACKER / DS_ACTION_TRACKER_MANAGEMENT / DS_ACTION_TRACKER_Overview  / Action Tracker – of type “UI” or ''dashboard"

 

best, 

leguan

2

Hello @leguan,

Thanks for the detailed information here. 

Has this user been added to the ActionTrackerUsers group? 

Kind regards,

Leah 

 

3

Thank you Leah!