Unable to import keras in Scratchpad

Community Support
1

I’m trying to follow the tutorial to kdb insights Enterprise, but when executing the python code to copy-paste in the scratchpad, I get the following error in the System Notifications:

Error: Executing code using (Python) raised - ImportError(‘dynamic module does not define module export function (PyInit_xml)’)

I tried to narrow it down, and it seems that if I just write in the scratchpad

import keras

I get the same error. So apparently keras is not installed.

What should I do? Is there a problem with the tutorial, or am I missing a step? I tried to follow it to the letter, but keras wasn’t mentioned anywhere.

2

Hi  ,

Thanks for your patience while we investigated this. We raised it with the team internally and it turns out there is an issue with that specific bit of functionality.

The team will work to get a fix and update the documentation accordingly. 

Thanks for flagging!

Laura

3

Hi , 

Can I just confirm what version of Insights you were using, and how you had deployed it? Was it the Free Trial?

Thanks,

Laura

4

Hi ,

Thanks for reporting this. We’ve found the root cause of this issue and merged some changes to fix it. These fixes will be in our upcoming 1.8.0 release and patched into previous releases.