Where to get Classroom ID to gain access to KX Sandbox for KX Academy?

Community Support
1

Just started the Introductory workshop on KX Academy

When I launch the KX Sandbox, I get prompted for

Classroom ID,  Name, Email address, Company

Where can I get a Classroom ID?

2

Welcome to the KX Community @jwdublin 

Great to see you availing of our learning resources. Super for q-bies! 

I will loop in one of our KX Tech Evangelists to help with your question @Michaela

In the meantime, here is a link to a community post sharing some kdb+/q learning Welcome Post 

Happy Coding, 

Leah 

3

Hi @jwdublin,

I have escalated this with our engineering team and will update you as soon as possible. Apologies for the inconvinience.

You might find some of these steps resolve your issue if you wish to try in the interim: https://community.kx.com/t5/KX-Academy/Troubleshooting-KX-Sandbox-learn-kx-com-I-can-t-login/td-p/11108

Thanks,

Michaela

4

Thank you! Thanks for the link, tried those steps but unfortunately arriving at the same prompt.

5

I will reach out on PM to assist.

Thanks,

Michaela

6

Successfully bypassed the classroom ID prompt using Microsoft Edge in private browser mode.

Issue seems to be particular to Google Chrome. 

Thanks for your help!

7

I am still getting the same issue where it keep on asking class room id. Tried different browsers with private browsing mode on different OS but still getting same prompt. can you please fix that?

8

Hi Kakamna

Engineers have deployed a fix - can you retry now and let us know if you are still experiencing any issues.

Apologies for this inconvenience.

9

Hey Michaela,

Have tried the suggestions in the article but still getting the form view. I’m on a Mac using Chrome but have tried Safari and Edge on a different PC. Any thoughts? 

10

Hi mayantid,

I am sorry you are still experiencing issues. The earlier issue has been resolved for other users so this seems to be more likely to do with your personal settings.

Suggestion from our engineering team is to double-check browser extensions (ad blockers, styling tools, etc) or restrictive cookie-blocking settings (the browser may have a cookie/tracker report) to see if that helps?