Hi Dana, we can work it out for you. What was your original username? Did you complete any courses prior to April 22nd?
Please refer to this thread as well:
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Certificate and Course Progress has disappeared | 1 | 56 | June 23, 2025 | |
| Some of the courses that I completed have dissapeared | 7 | 141 | June 25, 2025 | |
| Loss of all progress and completion | 1 | 41 | July 7, 2025 | |
| No date of completion on kdb+/q Developer certificate | 1 | 63 | September 1, 2025 | |
| Error Loading kdb+ Architecture Course Certificate | 2 | 61 | September 23, 2025 |
I just saw your update: "Course progress from April 22nd to June 19th were not migrated". I completed the certifications in May, so I will wait a few more days. I believe my username was the same as it is now (my email address and name are certainly the same).
– proof