Sandbox - Server not found

Academy Support
1

https://learninghub.kx.com/forums/topic/sandbox-server-not-found

Sandbox is not loading. Is anyone facing this issue? Any solutions or work around for it?

Thank you

2

Hey @RD 

Are you still experiencing this issue?

Thanks,

Megan

3

hii @megan_mcp ! even I am facing the same issue when opening the workspace

500: Internal Server error

4

What course are you attempting to open? And can you provide a screenshot of the error you are receiving? 

Thanks!

5

kdb level 3 advanced capstone

6

So if you wait roughly a minute or two and refresh the page, it should redirect correctly.

7

Hi Megan

Thanks for replying. 

I’m unable to login using my laptop (windows) since yesterday.  I’ve tried multiple browsers. Previously it was working fine.

However I’m able to login from my phone - iOS for now

The error for me - was a blank web page or unable to reach the server 

8

Hi @RD 

I've sent you a dm to try and investigate this further ?

Many thanks,

Megan

9

Ya hii Thank you! It is resolved (ps. after I rebooted the server) ?

10

All good, Megan. Thank you!