unable to continue with level 2 course

https://learninghub.kx.com/forums/topic/unable-to-continue-with-level-2-course

have registered and started level 2 course, somehow cannot continue it as I have been logged out and whenever I logged back in, it just does not take me to the contents page, rather jump back and forth between the log in (not password issue) and KX Academy page, has anyone got the same issue? thanks.

I had the same issue. Try again later it sorts itself out, I don't know what causes the loop.

Hi @lestat-jin

Thank you for reporting this bug.

Our team have been investigating this and we hope to have it resolved as soon as possible.

But as @Kenan has mentioned, it is not a permanent problem. It should resolve itself after a while.

Many thanks,

Megan?

I am facing the same issue for level 1

I have the same issue for the level 1 course.

I solved this by press forgotten password on the login page. Hope this can help to investigate the issue on your end.

Right, worked for me too. Thanks